Okay. My apologies for the rather disjointed comments. I should have taken more time.
1) You are correct. Since it will be on their website, people will already know the contact information.
2) I think the slate at the beginning doesn't read well in a vertical format like that. I first watched this on my iPhone (which unfortunately is how most people will see it) and it was hard to see. I would recommend reformatting that opening slate to horizontal like the rest of the film. I don't think the vertical gets you anything. And I would still include the website address at the bottom of the opening slate, just in case they want to use this somewhere other than on their website.
3) If the wine bottle bothers you, take it out. It's not integral to the story and you probably need to cut something anyway.
4) The message (I think) is "We are a lodge that is in sync with nature and with the people. We offer a curated experience provided by people who are of the land and love the land." That's the main message, as far as the lodges themselves, you just need to show enough so people can see what they look like. If you need to cut and the client is willing to cut more the lodge scenes, I'd do it. It's a rare client that says, "cut my product and focus on the message." Usually, clients are saying, "But, you aren't showing enough of our product."
5) I think it builds nicely at the end with the increased pace of the cuts and the increased drama.
6) You know this way better than I do, but I might try to do a really, really shortened cut (1:30 for example) just to see how much can be taken out without losing the message. That will help you sort out what absolutely has to be in there.
7) Chances are, you may need to offer cuts of :30 or so, that can be used for social media, so think about that.
Having said all that, frankly, if you presented it to the client exactly the way it is, they would be thrilled. It's beautiful and I would definitely look into staying there if I was planning an Africa trip. Don't overthink it and don't take us too seriously, you know better than we do.