Breakthrough Photography launches the ‘Breakthrough R’ drop-in filters for the Canon EOS R system

#82
Well, I'm glad somrone has finally received something from them.

My order for the clear X4 drop in filter and VND was placed on August 5th, and sill nothing - nor any return calls after leaving multiple messages.

Sigh...........
 
  • Wow
Reactions: 1 user
Upvote 0
#86
Breakthrough gave an initial shipping date of September 28th, 2020. They are now more than 4.5 months late.

I ordered on August 4th, 2020 and still haven't received anything.

All those that preordered have basically given them an interest free loan of indeterminent length.
 
  • Like
Reactions: 1 users
Upvote 0
#89
cayenne said:
What's the difference between a X2 and X4 CPL on their filter system?

I thought a polarizer was a polarizer....?
Click to expand...
I once asked Breakthrough, their answer was a better quality (Schott glass instead of Hoya)
Schott is a Zeiss subsidiary...
So, I'd stick with X4 and Schott glass, despite a higher -justified- price.
Their CPL filters are the best you can get, almost absolutely color-neutral.
 
Upvote 0
#92
I ordered and paid for a pollution filter for night photography in August, 2020. I still haven’t received it eight months later. I have talked to them several times and get the same BS. I wonder if I can get it to use this year. This is a corrupt business practice that Canon Rumors should call out instead of promoting.
 
Upvote 0
#93
Leonardophoto said:
I ordered and paid for a pollution filter for night photography in August, 2020. I still haven’t received it eight months later. I have talked to them several times and get the same BS. I wonder if I can get it to use this year. This is a corrupt business practice that Canon Rumors should call out instead of promoting.
Click to expand...
They're a legitimate company and not sure it's fair to blame CR (more so now with clear affiliate info) as it looked legit (they actually do ship well regarded filters already, just this area seems dead?).

I'm still watching this as I was very close to putting money in as I had searched and they did have products out there being used/sold. However, their replies to questions on this and lessons on early adoption had my gut screaming to wait it out, glad I did. I wish they'd come through, but something clearly isn't functioning at that company now.

this is their reply from Oct 5th.. "
Our newly released drop in filters are available for pre order as we manufacture. No ETA, we anticipate shipping to begin mid to late Novmeber.
Filters with adjustment wheel take longer to manufacture and will not be shipping at the same time.

You can sign up here to get notified when they are in stock:"
 
Upvote 0
#95
snappy604 said:
They're a legitimate company and not sure it's fair to blame CR (more so now with clear affiliate info) as it looked legit (they actually do ship well regarded filters already, just this area seems dead?).

I'm still watching this as I was very close to putting money in as I had searched and they did have products out there being used/sold. However, their replies to questions on this and lessons on early adoption had my gut screaming to wait it out, glad I did. I wish they'd come through, but something clearly isn't functioning at that company now.

this is their reply from Oct 5th.. "
Our newly released drop in filters are available for pre order as we manufacture. No ETA, we anticipate shipping to begin mid to late Novmeber.
Filters with adjustment wheel take longer to manufacture and will not be shipping at the same time.

You can sign up here to get notified when they are in stock:"
Click to expand...
I’m not blaming Canon Rumors, but when announce that Breakthrough is making something that doesn’t exist, they should let us know that as well. Also, Breakthrough shouldn’t charge until they ship as other suppliers
 
Upvote 0
#96
Leonardophoto said:
I’m not blaming Canon Rumors, but when announce that Breakthrough is making something that doesn’t exist, they should let us know that as well. Also, Breakthrough shouldn’t charge until they ship as other suppliers
Click to expand...
It clearly said pre-order which to me indicates it's not actually made and shipping, hence me emailing them and asking for more info.

Though to be fair, being a company with other products shipping, I'd have assumed it's less risky. As far as I can tell Breakthrough didn't run this like a kickstarter, so boo on them and fully agree they shouldn't have charged unless product shipped. Its a poor way to treat customers.
 
Upvote 0
#97
This is the reply i rec'd from them in the last week;
The PL to RF adapter for cinema lenses will be available first. The PL to RF adapter is currently in manufacturing and we'll begin shipping as soon as it completes. EF to RF adapters will begin manufacturing following PL to RF.

This is new technology for us, we're super excited to offer different adapters for both photographers and filmmakers (-:

If you're needing something now, I'd recommend to purchase Canon's Adapter. We're doing a buy-back on it, so then you'd have something in the meantime.

As other people have suggested I will never buy anything from this company in the future
 
Upvote 0
#98
I reached out, A standard reply. sigh

----------------------------------------------------------------------------------------------------

Apr 4, 2021, 5:19 PDT

Hi,

I first ordered my drop-in filters on September 14th 2020, Order #(blah, blah blah) and received part of that order, a 4X clear on January 19th 2021.

I made a commitment to purchase the Canon R5, the canon RF-EF lens mount with the drop-in filter and drop-in filters from Breakthrough Photography.

While I can certainly understand shipping and manufacturing delays due to COVID and higher demand than was originally expected. It has been almost 7 months.

Don’t you think that time frame is a little excessive? I am guessing I am not the only customer in this position.

I am not sure what else I should add. It certainly would be nice if the remaining order was fulfilled in a timely manner.

Sincerely

David

---------------------------------------------------------------------------------------------------------------
Apr 5, 2021, 11:02 PDT

Hi David,

Thanks for reaching out!

We are a small CNC shop which has been manufacturing around the clock.

Due to overwhelming demand for the drop in filters and adapters, we are experiencing delays and cannot guarantee delivery times.

If this is time sensitive and you are needing something now, we will be buying back Canon's adapters and filters when our system officially launches.

We want to make sure that you have the right equipment for what you're doing even if it's not from us.

If at anytime you would like to cancel your order for a full refund, I would be happy to do that for you, otherwise I still have you in the queue!

VND filters are currently in manufacturing and the X4 aluminum frame will be shipping first.

We do not have a shipping ETA at this time.

Please let me know how you wish to proceed.

Best,
Christie
 
Upvote 0
You must log in or register to reply here.

Similar threads

C
Canon Drop-in Filter Mount Adapter EF-EOS R with Variable ND Filter for sale
Replies
0
Views
718
canonmike
C
Canon Rumors
CANON DEVELOPS EOS R1 AS FIRST FLAGSHIP MODEL FOR EOS R SYSTEM
Replies
0
Views
578
Canon Rumors
Canon Rumors
Canon Rumors
SmallRig launches a cooling system for most Canon R series bodies and lots more
Replies
4
Views
482
meywd
meywd
neuroanatomist
Canon launches the DYOC Program
Replies
40
Views
3K
MikeGalos
MikeGalos
neuroanatomist
B+W's 'new' filter mounts and packaging
Replies
19
Views
17K
neuroanatomist
neuroanatomist
Top Bottom
Back
Home
Forums
Media
Menu