Does anyone have the same problem with EOS R3?

R

Rysty

Nov 19, 2024
12
1
#1
Hi,

I have anoying problem with my EOS R3 when numbering is 9999 R3 gets nuts.
Does anyone have same problem, or do I have HW problem?

After 9999 - new folder started from 001 - all good. Then after some shoots it started from 9xxx, after some shoots more new folder from 001..
R3 is fast, but not that fast, not, when I have max 10 frames in use.

Timeline from one shoot, not with all frames.
12:37 0003
12:46 0017
12:50 9976
New File Folder
13:20 0001
13:21 0046
13:27 9981
13:44 9999
New File Folder
13:45 0014
13:48 9982
13:52 9992

Sandisk & Sony cards - same problem.
I format cards in camera for every photoshoots.
Same problem with Canon numbering or fixed naming.
Latest Firmware installed (same issue was with previous one)
Full reset for R3 done - settings back manually
Full reset for R3 done - settings back from backup
Max 10pic only in use (never 30) ,electronic
I shoot pics and videos

I never had same issue with DXII or R5

Canon has not been able to reproduce the problem with their own R3,
so "there is no problem".


Rysty
 
#2
Rysty said:
Hi,

I have anoying problem with my EOS R3 when numbering is 9999 R3 gets nuts.
Does anyone have same problem, or do I have HW problem?

After 9999 - new folder started from 001 - all good. Then after some shoots it started from 9xxx, after some shoots more new folder from 001..
R3 is fast, but not that fast, not, when I have max 10 frames in use.

Timeline from one shoot, not with all frames.
12:37 0003
12:46 0017
12:50 9976
New File Folder
13:20 0001
13:21 0046
13:27 9981
13:44 9999
New File Folder
13:45 0014
13:48 9982
13:52 9992

Sandisk & Sony cards - same problem.
I format cards in camera for every photoshoots.
Same problem with Canon numbering or fixed naming.
Latest Firmware installed (same issue was with previous one)
Full reset for R3 done - settings back manually
Full reset for R3 done - settings back from backup
Max 10pic only in use (never 30) ,electronic
I shoot pics and videos

I never had same issue with DXII or R5

Canon has not been able to reproduce the problem with their own R3,
so "there is no problem".


Rysty
Click to expand...

Did you reset the counter?
 
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#8
Rysty said:
setting is and has been Continous. Canon: "advantage of this system is that, until you reach image 9999, every file has a unique number".
Click to expand...
I used a custom name prefix starting with the 1D X, two initials then an underscore then a digit. Every 10000 images, I increment the digit up by one. The underscore can be replaces with a digit. Gives a million unique image names without even touching the initials.
 
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#9
Rysty said:
setting is and has been Continous. Canon: "advantage of this system is that, until you reach image 9999, every file has a unique number".
Click to expand...

neuroanatomist said:
I used a custom name prefix starting with the 1D X, two initials then an underscore then a digit. Every 10000 images, I increment the digit up by one. The underscore can be replaces with a digit. Gives a million unique image names without even touching the initials.
Click to expand...

As neuro said, do a manual setup.
 
Upvote 0
#10
This is one of my biggest complaints of Canon. It is not unusual for me to shoot 10000+ images in a single day at a tack and field meet. IMO they need to add a couple digits to it, especially with cameras shooting 30 to 40 fps.
 
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#16
Oh wow, I must have completely misread the OP the first time through. No my R3 does not do this that I have ever noticed. Mine runs through 10k images then creates a new folder and runs 10k more etc. unless I manually reset it. Are you turning the camera off during the downtime between shooting sessions documented above (I assume these are downtimes). You listed some troubleshooting steps, one was factory reset and another was factory reset and restore settings, are those two separate items or do you always restore your settings after the reset? Are you using Canon brand batteries or 3rd party (I use some 3rd party batteries and do not have these issues).

Edit:
If the time stamps and file numbering listed above are not downtimes but continuous shooting, and you are shooting all of those pictures, then this is normal. Looking at your time stamps above, the R3 shoots 30fps in Electronic shutter mode and could feasibly run all those images during those times (6 minutes = 360 seconds x 30fps = 10800) you will lose some time to buffer, but it is not entirely impossible to get there. Some of the other time stamps do not lend to this theory, but it is just a theory. Beyond that all I could think of is if the camera somehow thinks it is still shooting and just runs the file numbers up.

(LOLtheory) maybe you have a camera that thinks it's an R1 and is doing precapture

Lastly, have you tried manual reset and leave setttings mostly default, just change to electronic shutter and try it.

Also, I would try reinstalling the firmware if you have not done so.
 
Last edited:
Upvote 0
#19
Rysty said:
.

..but You may notice if You have several new file folders (3 to 5 or more) in a same day
Click to expand...

I don't look at folders either, everything is set to see subfolders. So I just click the card and import.... I never look at the card. I always format (not quick format) the card in Windows and then low level format when the card goes back in the camera.

I'd submit the issue to Canon. If they can't reproduce it at the local service level, it needs to be escalated, which they do or should do. Canon also doesn't say "there's no problem" because they can't reproduce it on their service camera. They will be able to reproduce it on your camera.

How old are the cards? Or how abused have they been? As you know, there is absolutely nothing out there about this issue.

I don't see it mentioned, but it happens on both card slots?
 
Upvote 0
#20
OldDudePhotog said:
Oh wow, I must have completely misread the OP the first time through. No my R3 does not do this that I have ever noticed. Mine runs through 10k images then creates a new folder and runs 10k more etc. unless I manually reset it. Are you turning the camera off during the downtime between shooting sessions documented above (I assume these are downtimes). You listed some troubleshooting steps, one was factory reset and another was factory reset and restore settings, are those two separate items or do you always restore your settings after the reset? Are you using Canon brand batteries or 3rd party (I use some 3rd party batteries and do not have these issues).

Edit:
If the time stamps and file numbering listed above are not downtimes but continuous shooting, and you are shooting all of those pictures, then this is normal. Looking at your time stamps above, the R3 shoots 30fps in Electronic shutter mode and could feasibly run all those images during those times (6 minutes = 360 seconds x 30fps = 10800) you will lose some time to buffer, but it is not entirely impossible to get there. Some of the other time stamps do not lend to this theory, but it is just a theory. Beyond that all I could think of is if the camera somehow thinks it is still shooting and just runs the file numbers up.

(LOLtheory) maybe you have a camera that thinks it's an R1 and is doing precapture

Lastly, have you tried manual reset and leave setttings mostly default, just change to electronic shutter and try it.

Also, I would try reinstalling the firmware if you have not done so.
Click to expand...
I do on-off while shooting few hours / I never use 30fps (so far cut is max 7 or 10 shots in settings) / only Canon batteries/ Camera reset is done many times, but I don't try want to try 10000 shots just to test it without my own settings/ I have lot of my settings that I did send also to Canon to test for, perhaps they did not even try those. I did open ticket last January - so 2 firmwares tested.
 
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